Privacy policy

Last updated: 21 October 2026

This policy explains how BK Turismo handles personal data when you use our website, contact us, or make a booking.

Information we handle

Depending on how you use our services, we handle contact and account details, traveller information, booking choices, payment status and references, support messages, and technical information such as IP addresses and browser details.

Why we use your information

We use data to arrange bookings and respond to requests, meet legal obligations, and pursue legitimate interests in operating and securing our services. Where consent is required, you may withdraw it without affecting earlier lawful processing.

Relevant information may be shared with travel suppliers, payment providers, hosting and communication providers, and authorities where legally required. Travel arrangements may involve providers abroad. Contact us for details about recipients and applicable international transfer safeguards.

Cookies and your choices

Cookies support sign-in and remember language, currency, and consent choices. Use the cookie banner, where displayed, to choose non-essential cookies. Your browser can remove or block cookies; this may reset preferences or affect website functions. Google Analytics measures website use when analytics are enabled, with consent where required.

Keeping your information

Retention depends on the booking, account and support purposes for which data is needed, as well as accounting, legal and dispute requirements. Contact us for details about the retention periods that apply to your information.

Your privacy rights

Depending on applicable law, you may request access, correction, deletion, restriction, or transfer of your data, and object to certain processing. Contact us to exercise your rights. You may also complain to your local data protection authority.

Contact us